Shipping Policy
Learn how we process, ship, and deliver your orders with care and efficiency.
At N’OSHEA, we take great care in preparing and packaging each order to ensure it arrives safely and in perfect condition.
Shipping rates and delivery options are calculated at checkout based on your location.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Delays
While we do our best to ensure timely delivery, shipping times may vary due to carrier delays or high demand. If any issues arise, we will keep you informed.
International Shipping
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are determined by your local customs office.
Returns & Refunds
At N’OSHEA, your satisfaction matters to us.
If you are not completely satisfied with your purchase, please contact us within 30 days of delivery at nhyira@mynoshea.com
Eligibility for Refund
To be eligible for a refund:
- Items must be unused and in their original condition
- Proof of purchase is required
Refund Process
Once your return is approved, refunds will be issued to your original payment method.
Important Notes
Please Note:
- Shipping costs are non-refundable
- We do not accept returns after 30 days
- For hygiene reasons, certain items may not be eligible for return
Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos so we can resolve the issue quickly.